Current Job Openings
Position Description
Partnership and Volunteer Manager
Habitat for Humanity of Orange County
Application Deadline: Friday, May 25, 2012
Habitat for Humanity of Orange County changes lives by bringing together God's people and resources to help families in need build and own quality affordable homes in safe and supportive communities.
The Partnership and Volunteer Manager reports to the Director of Development, is a member of the Development team, and actively collaborates with Construction and Family Services. This is a full-time position, averaging 40 hours per week. The work week is typically Tuesday to Saturday. Work outside normal business hours, especially evening meetings, is expected.
Overview
Identify, recruit, and manage partnerships and volunteers to mutually serve needs of partnerships, volunteers, and Habitat for Humanity of Orange County to maximize affiliate capacity.
Partnership Management
Serve as the primary contact between ongoing partnerships and Habitat for Humanity. Partnerships are defined as organizations or individuals that commit to 16 weeks of volunteering and raising at least $50,000 towards the construction costs of a Habitat home. Responsibilities include, but are not limited to:
- Coordination of partnership organizational meetings and communications;
- Collaborate with Development staff to renew and secure letters of intent and volunteer commitments from ongoing partnerships;
- Ongoing interaction with partners and Construction staff to assess and fulfill volunteer needs;
- Evaluate, communicate, and address partner and volunteer satisfaction and financial status with partners and Habitat staff;
- Serve as liaison to facilitate partner and homeowner family relationships, in collaboration with Family Services and Construction (examples: coordinating visits to partners, special build days, ground breakings, dedications, etc.).
Volunteer Management
Serve as the primary coordinator of Habitat for Humanity volunteers. Responsibilities include, but are not limited to:
- Provide welcoming, solution-oriented personal response to individuals and groups with interest in becoming Habitat volunteers;
- Collaborate with Habitat for Humanity staff to develop menu of volunteer opportunities in construction, non-construction, special events, and at the ReStore, with the goal of extending affiliate capacity;
- Serve as primary liaison to Volunteer Coordinator at Habitat for Humanity ReStore;
- Actively seek new volunteers with general and specialized skills to support the mission of Habitat for Humanity of Orange County;
- Manage volunteer pool to ensure adequate volunteers are available to serve in needed positions;
- Conduct orientation, training, and when appropriate, supervise individual and partnership volunteers;
- Determine best practices in volunteer identification, recruitment, management, evaluation, and stewardship.
Manage current volunteer management system to:
- Effectively and efficiently track volunteer involvement, engagement, satisfaction, and retention;
- Create management solutions that are practical, flexible, and adapt to changing needs of the affiliate and volunteers;
- Streamline required record keeping and reporting;
- Collaborate with Construction to fulfill volunteer worksite needs (examples: volunteers needed, special workdays, volunteer hospitality, communication to volunteers, etc.).
In collaboration with Habitat staff, develop and implement partnership/volunteer hospitality and stewardship process, including:
- Saturday presence on site to greet and register construction and lunch volunteers, facilitate family/partner relationships, and assist Construction staff as appropriate;
- Prompt follow-up with volunteers to foster ongoing relationships;
- Appropriately acknowledge and recognize volunteers and their contributions (examples: annual volunteer appreciation event, annual partnership meeting, etc.);
- Work with Development team to develop "volunteer-to-donor" solicitation strategies.
General
- Create volunteer-centered communications process, including creation and revision of volunteer materials, and providing partner and volunteer updates for website, e-newsletters, social media, and other publications as needed;
- Manage Habitat for Humanity of Orange County Development's paper "House Files" (examples: partner names, copies of financial commitments, event programs, etc.);
- Update HHOC house/family database with information that is relevant to the partnership;
- Represent Habitat to groups as needed.
Personal Characteristics
- Persuasive written, verbal, and interpersonal communication skills—including in large group settings;
- Strong interest in working actively with volunteers to engage individuals and groups in meaningful service;
- Belief in team approach and proactive in sharing information with others;
- Curiosity in seeking practical ways through which to improve efficiency and effectiveness of volunteer management through use of technology;
- Attention to detail and follow-through.
Application Instructions
Send a cover letter and resume to:
info@orangehabitat.org
Emailed applications will be accepted. No faxes, no calls please.
Habitat for Humanity is firmly committed to a policy of equal employment opportunity (EEO) in recruitment, hiring, training, and promotion of persons based on merit, qualifications, and competence.
